Job Description

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana Department of Workforce Development (DWD):
Our mission is to develop a premier workforce that will allow Indiana employers to flourish and entice businesses from outside our state to relocate to Indiana. Everyone at DWD will be required to think outside-the-box; to determine metrics that will allow for measurement and improvement and efficiencies to be made along the way. Cutting edge technologies will be utilized to help assess Indiana’s employment future. If managed properly, Indiana’s workforce will be second to none and completely prepared for the next phase of the state and country’s economic growth. 

Salary Statement : 

The salary for this position traditionally starts at $47,320.00 but may be commensurate with education or work experience.

A Day in the Life:

The essential functions of this role are as follows: 

• Detect, investigate, and document cases of improperly or fraudulently claimed unemployment benefits.
• Explain complex federal and state laws, procedures and various unemployment programs to claimants, employers and other local, state and federal agencies in easily understood terms.
• Collect and weigh information and evidence collected to make a fraud determination and collection.
• Recognize eligibility issues and apply proper state and federal statutes, administrative rules, case law, policies and written guidelines to make fraud determinations.
• Prepare accurate investigative reports. 
• Accurately enter and apply penalties into a computer system to ensure proper determinations are sent.
• Conduct investigative interviews with individuals being investigated. This may require travel to the local offices, locations more convenient to the claimant or county jails. 
• Act as an expert witness in administrative law hearings, U.S. Federal Bankruptcy hearings or in criminal court prosecutions.
• Essential functions of this position require travel on most workdays to inspect, audit, examine, survey, or investigate clients, customers, or other regulated entities and write reports at those sites or employee’s home. Employee reports to the agency’s office for occasional meetings or events. Number and timing of work hours may vary daily or weekly to accommodate operational needs and staffing concerns at the client’s or customer’s worksite, minimize expenditures for repeated visits to complete the work, and allocate resources to complete assigned work effectively.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:  

• Successfully complete the Fraud Investigator training program. 
• Be willing to travel with reasonable accommodation. 
• The ability to be organized and have attention to detail. 
• The ability to compute complicated payroll procedures and basic mathematical functions. 
• The ability to partner with local, State and Federal law enforcement agencies and prosecutors. 
• The ability to work well under pressure and able to always maintain a professional disposition.
• A broad knowledge of the UI system, laws, and policies necessary to discover and investigate potentially fraudulent activity. 
• Knowledge of how to conduct interviews that display good communication skills under unfavorable and adverse conditions. 
• Must have a High School Diploma or a High School Equivalent (HSE). 

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) and experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

   

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov .

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