Server Job at Blackhawk Country Club, Danville, CA

eUk5eTFCNnZCRWErSXUzSzZMVnZHQ0lmQnc9PQ==
  • Blackhawk Country Club
  • Danville, CA

Job Description

Blackhawk Country Club is seeking a qualified Server who possesses a passion for providing exceptional guest services and has a strong understanding of the food industry. As a Server, you will play a key role in creating memorable dining experiences for our guests by delivering high-quality service and ensuring their needs are met promptly and efficiently. Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

  • Menu Knowledge: Understanding the menu items, ingredients, preparation methods, and any potential allergens or dietary restrictions to answer guest questions and make recommendations.
  • Beverage Knowledge: Knowing the drink menu, including alcoholic and non-alcoholic options, wine pairings, and cocktail ingredients.
  • Food Safety and Sanitation: Understanding proper food handling procedures, health regulations, and sanitation practices to prevent contamination.
  • Special Requests and Allergies: Awareness of common dietary preferences (e.g., gluten-free, vegetarian, vegan) and allergens (e.g., nuts, dairy) and knowledge of how to accommodate them.
  • Upselling Techniques: Understand and use techniques for promoting specials, recommending high-margin items, and suggesting add-ons (like appetizers, desserts, or additional drinks) to increase check averages.
  • Point of Sale (POS) Systems: Proficiency in using the POS system to place orders, process payments, and manage guest checks efficiently.
  • Table Etiquette and Service Standards: Knowledge of appropriate table settings, serving sequences, and etiquette (e.g., serving from the left, clearing from the right).
  • Greeting Guests: Welcoming guests promptly and courteously.
  • Serving Food and Beverages: Delivering food and drinks to guests following service etiquette, ensuring proper presentation and correct orders.
  • Checking back: Regularly checking on guests throughout their meal to ensure satisfaction, refilling drinks, and addressing any concerns or special requests.
  • Processing Payments: Handling guest payments, managing cash transactions, and processing credit card payments accurately.
  • Handling Complaints: Addressing guest complaints or issues professionally and promptly. Notify the manager of any unsatisfactory comments or issues.
  • Maintaining Cleanliness: Ensuring that the dining area, server stations, remain clean and organized throughout the shift.
  • Team Collaboration: Coordinating with kitchen staff, bartenders, and other servers to ensure timely and efficient service, including handling large groups or events.
  • Stocking and Inventory: Restocking supplies such as napkins, utensils, condiments, and beverages at server stations to prepare for service.
Minimum Qualifications (Knowledge, Skills, and Abilities)
  • Previous experience in the food service industry is preferred 1+ year.
  • Strong communication skills.
  • Familiarity with POS systems is advantageous.
  • Strong knowledge of guest services principles and practices within a restaurant setting.
  • Ability to handle cash transactions accurately and responsibly.
  • Excellent time management skills to prioritize tasks effectively in a busy environment.
  • A commitment to maintaining high standards of cleanliness and sanitation in accordance with health regulations

Job Tags

Part time, Shift work

Similar Jobs

Bechtel

Crane/Rigging Superintendent Job at Bechtel

 ...projects in our Impact Report . Job Summary: In this role, you will provide knowledge and technical support in developing rigging, heavy haul, transport, and lift strategies for project management and field engineering personnel. You will assess and plan transport... 

Global Associates

Epic Revenue Integrity Analyst Job at Global Associates

 ...patient accounts and assists revenue integrity analysts with completion of tasks and work queues. The position will be certified in Epic CDM Management/Revenue Integrity to create, edit, delete and research various CDM requests for all hospital departments for both hospital... 

Astranis Space Technologies

RF Test Engineer Job at Astranis Space Technologies

 ...global investors, and recruited a team of over 400 world-class engineers. We all work out of our (legendary) San Francisco office, which...  ...significant impact, no matter where you are in your career. RF Test Engineer The payload team is responsible for the development... 

SunCore Digital

Technical Project Manager Job at SunCore Digital

 ...Were seeking a seasoned Technical Project Manager to serve as the strategic bridge between our executive team and global developers. This role is critical to maintaining clarity, velocity, and cohesion across time zones. Youll manage workflows, translate priorities,... 

1Kosmos

Chief Information Security Officer (CISO) Job at 1Kosmos

 ...and scale our security operations from the ground up. About the Role We're looking for a hands-on security leader to serve as CISO. The candidate must be a highly technical, operationally focused security leader who can roll up their sleeves and directly implement...