Job Description

At Mission Critical Group (MCG) , we don’t just manufacture electrical systems—we deliver power reliability where it matters most. From data centers to critical infrastructure, our solutions keep the world running. With more than one million square feet of U.S. manufacturing capacity, we move fast, build smart, and never compromise on quality.

Job Description

The Segment Director is responsible for developing and growing a defined market segment within MCG’s existing markets of influence. This role requires a combination of electrical technical expertise and business acumen to evaluate engineered power system solutions, guide product positioning, and execute segment-level growth strategies. The Segment Director is accountable for market analysis, revenue growth, margin performance, and, where applicable, leading sales resources aligned to the segment. The segment director will have direct account responsibility with an individual sales and margin target.

Accountabilities

• Develop and execute a market segment strategy aligned with MCG’s product offerings, technical capabilities, and geographic footprint.
• Evaluate engineered power system solutions, with a focus on low and medium voltage electrical distribution equipment, including ANSI 1551, UL 891, and medium voltage applications.
• Conduct market analysis within MCG’s existing markets of influence, assessing customer profiles, buying behavior, competitive landscape, and access points.
• Quantify the potential available market (PAM) and total available market (TAM) for assigned product lines and customer segments and translate analysis into actionable growth plans.
• Identify target customers and applications where MCG’s solutions provide a clear technical, commercial, or execution advantage.
• Drive individual sales activity within the segment, maintaining direct customer relationships, and closing opportunities to support near-term revenue growth.
• In segments with assigned sales representatives or account executives, they provide leadership, direction, and performance management to ensure alignment with segment objectives.
• Establish clear expectations for revenue, margin, and activity levels for the segment, with defined thresholds for adding incremental headcount based on top line growth and profitability.
• Collaborate with estimating, engineering, operations, and procurement to ensure proposed solutions are technically sound, commercially viable, and executable. • Develop near and long-term relationships with the consulting engineer community, with an emphasis on having MCG being added to the consulting firm's standard specification.
• Monitor segment performance against revenue, margin, and pipeline targets, adjusting strategy as market conditions and internal capacity evolve.

• Represent the segment internally, providing regular updates on market conditions, opportunities, risks, and resource requirements.

Performance Metrics

• Attendance & Punctuality: Maintain 97% attendance rate with minimal tardiness.
• Teamwork & Communication: Receive positive feedback from team leaders or operators on responsiveness and attitude.

Supervisory Requirements

• Directly manages, coaches, and develops a team of professionals.
• Responsible for workload prioritization, performance management, and team development.

Qualifications

• Bachelor’s degree in electrical engineering, engineering technology, business, or a related field preferred, or equivalent combination of education and experience.
• 12+ years of progressive experience in electrical distribution, switchgear, engineered power systems, or related industries, spanning both technical and commercial functions, with at least 5 of those years in a leadership role managing cross-functional teams, including direct and indirect reports across multiple levels.
• Designing, administering, or supporting sales compensation plans
• Calculating, validating, and reconciling commission payouts
• Partnering with Sales, Finance, and HR to implement compensation programs
• Supporting monthly/quarterly commission cycles
• Troubleshooting commission disputes and data discrepancies
• Ability to travel ~55%+.

Preferred

• MBA or advanced degree preferred.
• Prior experience in market development, segment leadership, or sales management.
• Ideally, candidate is based in West Chester, PA, McKinney, TX, or Belle Chasse, LA. Additional consideration to candidates in Midwest to Atlantic Regions.

Work Environment and Physical Demands

• FLSA executive and professional positions paid on a salary basis, where project requirements and tight client deadlines may require workweeks over forty (40) hours (including weekends or holidays)
• This role will work in an office setting, however, frequent visits to the production floor are required to oversee operations, ensure compliance and safety standards, and engage staff. 
  • Mobility : Ability to move around the manufacturing plant, including walking, standing, and climbing stairs. 
  • Manual Dexterity : Occasional use of hands to handle or feel objects, tools, or controls. 
  • Lifting : Ability to lift and carry items up to twenty-five (25) pounds. All lifting should be done following OSHA standards. 
  • Visual and Auditory Requirements : Must be able to see and hear well enough to navigate the plant safely and communicate effectively with team members. 

Additional Information

Company Values

• Safety Focus: Prioritize safety in all actions. Actively follow safety protocols, identify potential hazards, and take immediate steps to correct or report unsafe conditions. Model safe behavior for others and contribute to a culture of workplace safety.
• Have Humanity: Respect the input and ideas of everyone to create the best possible outcome.
• Be Transparent: Value transparency in all interactions, ensuring honesty and openness with each stakeholder.
• Drive Innovation: Seek new ways to improve and take on new challenges.
• Be Resilient: Adapt to the ever-evolving business needs enabled by resourcefulness and agility.
• Always Reliable: Deliver on your commitments and achieve your goals. Show up to work on time and complete your assigned tasks.
• Grit: Learn new things, actively seek feedback, and training.

Ownership Mindset: Take full responsibility for the quality and efficiency of your work. Proactively identify issues, offer solutions, and follow through. Treat company resources and goals as your own.

A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we don’t accept unsolicited resumes from agencies at this time. If we ever need an extra hand, we’ll be sure to reach out to the community. Thanks for understanding!

MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. DVM is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).

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