Job Description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

The US Security Administration and Operations Analyst is responsible for administering user and system profile access and is the primary technical writer for infosec procedures. This position ensures that previously defined or newly created controls and procedures are followed and that requests are satisfied in a timely and accurate manner while also managing periodic access certifications and contributing to project work, Regulatory Exams, and Audits.

KEY ACCOUNTABILITIES

As a member of the US Security Administration and Operations team, you’ll work with the life cycle of user profile administration withing various applications and systems.

• Provisions and de-provisioning user access
• Creating, deleting and modifying profiles within applications and systems
• Enforces security policies and procedures by performing periodic access control reviews
• Assists with audits and compliance reviews including SOX audits and Regulatory Exams
• Documentation procedures, policies, and controls
• Organizing and making documentation easily accessible
• Ensuring content quality through editing and analysis
• Researches end-user problems and provides accurate resolution to the user community in a timely and effective manner
• Advises management on information security policies, standards, procedures, security violations and security risks
• Leads review, analyze, and create detailed documentation, including workflows and steps required to maintain and minimize security impacts
• Identifies outdated access control protocols and makes recommendations to modernize and strengthen IAM security
• Research and recommend approaches for projects and other system administration tasks
• Participate in projects as Access Administration SME

KNOWLEDGE AND SKILLS

• Previous experience in a similar role within enterprise environment
• A university degree in Information or Technology Management or equivalent work experience.
• Industry recognized certifications a plus
• Experience using identity management systems such as NetIQ, SailPoint etc.
• Proficiency writing procedure documentation, quick-start guides etc.
• The ability to clearly explain technical concepts to multiple audiences
• Experience identifying gaps and types of content to be written
• Launched and continuously improved documentation by focusing on both short-term and long-term goals
• Excellent ability to clearly and accurately communicate procedural concepts
• Exceptional written English skills, with a strong emphasis on clear communication and grammar
• Ability to communicate and collaborate effectively with cross-functional teams
• Strong Presentation skills
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and complete assignments within parameters of instructions given prescribed routines, and standard accepted practices
• Familiarity with Active Directory
• Must be able to learn quickly in a fast paced environment
• Experience with direct customer interaction internal and external
• Excellent written and oral communication skills
• Excellent organizational, time management, project coordination and customer service skills
• Strong quantitative, analytical and problem-solving skills
• Ability to work collaboratively in a team environment

Work Environment: 2 days in office, 3 days remote

Why Join Us?
At CIBC, we are committed to fostering a diverse and inclusive workplace where all employees can thrive. As the Director of Commercial Lending Technology, you will play a critical role in shaping the future of our payment solutions and driving innovation within the organization.

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $85,000.00 - $105,000.00 for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

• Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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