Our client is seeking an Epic Application Analyst to support Access and Revenue Cycle operations, including access, billing, and claims workflows supported by the Epic platform. This role is responsible for analyzing business processes, interpreting policies and constraints, and translating operational needs into effective Epic application functionality. The analyst conducts detailed investigations, documents business and system requirements, and actively participates in application build, testing, deployment, and ongoing support.
Bachelor’s degree in computer science, information systems, healthcare informatics, or a closely related field or equivalent
Three (3) years of experience in an operational healthcare area impacted by Epic implementations
Two (2) years of hands-on Epic application build, testing, and support experience
Epic implementation experience required
One (1) or more years of HIM coding experience
Required Epic certifications at time of hire:
Resolute Hospital Billing and Claims
Epic HIM Certification
Continued certification maintenance is required; failure to obtain or maintain certification may result in termination
Healthcare business workflows supporting access, revenue, billing, and claims functions
Epic EHR systems and healthcare information systems
Change management, project management, and analytical methodologies
Public administration and operational principles related to assigned functional areas
Applicable healthcare laws, regulations, and compliance standards
Standard office procedures, records management, and business communication practices
Hospital safety, infection control, patient rights, and emergency response protocols
Translate complex technical concepts into user-friendly terms
Analyze workflows, identify system gaps, and design effective solutions
Exercise independent judgment in problem-solving and workflow design
Develop and implement goals, policies, procedures, and work standards
Perform quantitative and qualitative system analysis
Troubleshoot application and system issues
Train and support end users on Epic EHR functionality
Communicate effectively with diverse stakeholders
Establish and maintain productive working relationships
Use computers, software applications, and office equipment efficiently and safely
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