Chat Agent Job at Extract Wellness, Irvine, CA

d1k1OTBSNnJCVSs1S2VIQTZMZHVHaVFmQUE9PQ==
  • Extract Wellness
  • Irvine, CA

Job Description

Job Description: Chat Agent at Extract Wellness

Job Responsibilities:

  • Respond to customer inquiries via chat in a timely and professional manner
  • Provide accurate information about hemp-based CBD products and their benefits
  • Assist customers with orders shipping inquiries and product recommendations
  • Resolve customer issues and complaints with empathy and efficiency
  • Keep detailed records of customer interactions and transactions
  • Collaborate with team members to ensure consistent and high-quality customer service

Essential Qualifications:

  • Excellent communication skills both written and verbal
  • Strong customer service orientation with a desire to help others
  • Ability to multitask and work in a fast-paced environment
  • Basic knowledge of hemp-based CBD products or willingness to learn
  • Attention to detail and accuracy in data entry

Desired Experience:

  • Minimum of 1 year experience in a customer service role
  • Familiarity with online chat platforms and tools
  • Experience working in the healthcare or wellness industry is a plus

Salary & Benefits:

  • Salary: To be discussed during the interview process
  • Health insurance coverage
  • Paid time off and holidays
  • Opportunity for growth and career development

Job Tags

Full time

Similar Jobs

Tecta & Schwickerts

Commercial Roofing Lead Service Technician Job at Tecta & Schwickerts

 ...Tecta America New England, founded in 1988 as Delta Roofing, is one of the largest and most successful roofing companies in the Northeast...  ...great benefits We are looking for Commercial Roofing Lead Service Techs in Brockton, MA! Pay starting at $30+/hr. BOE SIGN... 

Select Staffing

Warehouse: Shipping and Receiving Job at Select Staffing

DescriptionNoh Hiring In Livermore, CA $22/hr.7am-4:00pm Warehouse AssociateReceiving, Picking & ShippingThe Warehouse Associate is responsible for supporting daily operations across Receiving, Picking, and Shipping to ensure accurate inventory flow, efficient order...

A.P. Moller - Maersk

Warehouse associate Job at A.P. Moller - Maersk

 ...Operations Execution includes roles that manage and execute inventory, warehouse and fulfilment activities (planning and execution,...  ...available instructions. The job requires little or no prior work experience within the functional area and the colleague is not expected... 

SGS Consulting

Data Analyst Job at SGS Consulting

 ...Administration, Statistics, or related field. ~2+ years of experience in HR analytics or a related role. ~ Solid proficiency in HRIS systems and data visualization tools (e.g., Excel, Power Point, Power BI, Tableau). ~ Strong analytical and problem-solving skills... 

First Judicial District CASA Association

Forensic Interviewer/Family Advocate Job at First Judicial District CASA Association

 ...JOB TITLE: Forensic Interviewer/Family Advocate PROGRAM : Leavenworth Atchison Child Advocacy Center REPORTS TO: Child Advocacy Center Program Director PURPOSE: The Forensic Interviewer works as part of a multidisciplinary team responding to...