Job Description

Location: South Central, PA
Position Type: Hybrid
Hybrid Schedule: Onsite Monday - Thursday with remote work on Fridays
Contract Length: 2 years

Position Overview:  A seasoned Business Systems Analyst is needed to support enterprise-level IT initiatives within a fast-paced, global manufacturing environment. This role bridges business and technology teams to enhance processes, optimize system functionality, and ensure successful implementation of IT solutions.

Required Skills:

• 13 years of IT experience in lieu of a degree, or a Bachelor’s degree in IT, MIS, or a related field
• Background in global manufacturing operations highly desired
• 5 years of overall IT experience, including 3 years as a Business Systems Analyst
• 3 years of hands-on experience with ERP systems such as SAP, Infor, Baan, or e-Emphasys, including integration with third-party platforms
• 3 years of project management experience using Agile and Waterfall methodologies, leading initiatives with budgets exceeding $50,000
• 3 years of experience supporting QA testing and user acceptance testing in complex systems environments
• 3 years of proven communication and stakeholder engagement across multiple organizational levels

Preferred Skills:

• Experience supporting SOX compliance and related audit documentation

• Familiarity with workforce analytics, dashboards, and data reporting tools

• Demonstrated ability to lead cross-functional teams in matrixed environments

• Willingness to travel domestically and internationally (passport required)

• Experience with change management, vendor coordination, and presenting to executive leadership

• Strong business acumen, customer-focused mindset, and dedication to delivering value with integrity

Duties:

• Collaborate with cross-functional stakeholders to identify, document, and improve business processes and system workflows

• Translate business needs into clear functional specifications and technical requirements

• Lead mid-level projects from planning through deployment, including documentation, training, and organizational change support

• Design and execute QA test plans, assist with user acceptance testing, and support issue resolution

• Provide day-to-day support for both custom-developed and third-party applications

• Ensure alignment with Sarbanes-Oxley (SOX) controls and contribute to audit readiness

• Conduct peer reviews and foster a culture of process improvement and shared knowledge

• Act as a strategic advisor and subject matter expert to various business units

• Maintain transparent communication with project stakeholders, ensuring timely updates on progress, risks, and dependencies

• Consistently meet or exceed internal IT service level agreements (SLAs)

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