Job Description

Job Title:  Bilingual Human Resources Assistant- HOURLY Position 
Job Location:  Austin-USA-78719 
Work Location Type:  On-Site 
Salary Range:  $20.00 - 23.25 per hour 

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Position Overview

We are seeking a detail-oriented  Bilingual Human Resources Assistant to join our team! The Bilingual HR Assistant supports day-to-day HR processes and provides administrative support to ensure efficient HR service delivery within a fast-paced operations environment. This role works closely with frontline employees, supervisors, and HR leadership to maintain accurate records, coordinate HR activities, and assist with workforce-related needs such as staffing, onboarding, training coordination, employee relations support, and compliance documentation.

• Work location : onsite at our Sky Chefs kitchen facility located near Austin-Bergstrom International Airport
• Work schedule: Monday-Friday 8am-4:30pm - this is a onsite position 

Perks:

• Medical, Dental, Vision 
• Vacation, Sick, and Holiday Pay
• 401(k) including company match
• Free parking and daily meal
• Opportunities for Advancement

What You'll Do

• Manage and update employee records, including personal information, employment history, and performance evaluations, in compliance with company policies and regulations.
• Facilitate the onboarding process for new hires, including preparing paperwork, conducting orientation sessions, and coordinating training schedules to ensure a smooth transition into the organization.
• Support the administration of employee benefits programs, including health insurance, retirement plans, and other employee perks, by assisting with enrollment processes and resolving employee inquiries.
• Prepare HR-related documents, such as employment contracts, offer letters, and disciplinary notices, and ensure compliance with legal requirements and company policies.
• Assist with employee relations activities, including responding to employee inquiries, addressing minor grievances, and escalating issues to HR managers as needed to maintain a positive work environment.
• Generate HR reports and analytics, such as turnover rates, recruitment metrics, and training completion reports, to support decision-making and strategic planning within the HR department.
• Assist with ensuring compliance with relevant employment laws and regulations by staying updated on legal requirements, assisting with audits, and implementing corrective actions as needed.
• Assist with the recruiting process by scheduling interviews, coordinating candidate availability, and supporting hiring managers with timely communication and follow‑up.
• Assist employees with uniform issuance, replacement requests, and compliance with company dress code standards.
• Support employees by responding to inquiries regarding payroll, missing payments, and general HR‑related questions.
• Provide support for employee engagement activities, including assisting with planning, coordination, and communication to ensure successful participation and execution.
• Provide front‑desk assistance, including greeting visitors and employees assisting walk‑in applicants with job applications and opening the door to ensure secure and efficient access to the facility.

Knowledge, Skills and Experience

• High School Diploma or equivalent required
• Minimum 1 years of experience in human resources  required
• Bilingual (English/Spanish)  required
• Previous experience in hospitality, manufacturing, food service, logistics, or similar operational settings highly preferred
• Experience supporting recruiting, scheduling interviews or processing new hires
• Experience with applicant tracking systems
• Ability to work with minimal supervision, interact with all levels of management and maintain strict confidentiality
• Ability to prioritize workload in a fast paced, deadline driven environment
• Strong on-the-spot problem-solving / problem resolution

LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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